Management development for the Executive Assistant - seminar

Executive Assistant Seminar  is an investment, not an expense. It is essential maintenance for EAs, PAs and Office Administrators. A significant number of senior executives attribute their success or failure to their PAs as much as 40% of their productivity; therefore, PAs need frequent maintenance and upgrades even more than machines do to be able to effectively support and grow the business.

It is prudent that Executives give priority to training the Executive Assistants in a way that matches the demanding business if they are to excel. Attending regular Executive Assistant training provides the much needed upgrade software for Executive Assistants and this makes them ready to run on any management platform in order to meet and exceed performance targets.

This workshop will provide an opportunity for PAs to learn new strategies and discover how Executive Assistants approach their jobs for both personal and organization success. 

WORKSHOP OBJECTIVES: 

·         Learn how to develop a strategic business partnership with your executive

·         Learn how to manage and support your boss.

·         Discover how to stay ahead of your executive’s shifting priorities

·         Learn how to quickly plan a project using a timeline and stay on course

·         Discover strategies for managing your personal brand and career progression

·         Learn time-saving e-mail and calendar management techniques

·         Discover the formula for influencing the executive team to get things done

·         Learn effective presentation and personal effectiveness skills

·         Learn techniques for creating and managing time for self and your supervisors

·         Discover how to manage multiple demands and multiple reporting lines

·         Learn how to negotiate successfully and win

WORKSHOP COMPETENCIES

  • Personal Effectiveness and Self Confidence and drive
  • Building lasting relationships
  • Effective Interpersonal communication
  • Effective Business writing and reporting
  • Managing and Handling stress
  • Effective Coordination and Organizing Skills
  • Meeting Management – Minutes Taking, Recording and Action Follow-up skills
  • Customer facing / Service skills

OUTLINE

DAY 1: 

BUILDING A STRATEGIC PARTNERSHIP WITH YOUR EXECUTIVE

·         The EA’s role as a strategic business partner 

·         Discovering your Executive’s daily priorities without being told 

·         Applying forward thinking in your strategic partnership

·         Self-leadership: an attitude for partnership success 

 

BLENDING IN WITH THE EXECUTIVE TEAM

·         Identifying the skills profile of a world-class Executive PA

·         Blending in by improving your leverage in the organization

·         Working with individual work styles

·         Managing multiple managers: prioritizing demands on your time 

MANAGING YOUR TIME & YOUR TEAM

·          Identifying time stealers and prioritising your workload 

·         Time-saving email management strategies 

·         Diary management: techniques for creating more time 

·         Applying emotional intelligence when resolving issues with the team 

UNDERSTANDING PROJECT MANAGEMENT PROCESSES

·         The project management process 

·         Using a work breakdown schedule 

·         Creating a timeline event plan 

·         Effective event management & party planning tips

DAY 2: 

COMMUNICATION SKILLS - GETTING WHAT YOU WANT FROM OTHERS

·         Improving your written communication skills and body language 

·         Using a formula to influence management 

·         Verbally presenting your ideas to management 

·         Dealing assertively with managers without causing offence

WIN-WIN NEGOTIATION & PROBLEM SOLVING STRATEGIES

·         The rules of negotiation 

·         How to talk in terms of the other party’s interests 

·         Practicing win-win negotiation 

·         Practical problem solving techniques

INCREASING YOUR MANAGERIAL POTENTIAL

·         You and your personal brand.

·         Goal setting: writing a personal development plan.

·         How to identify tasks that add value to your role. 

·         Strategies for maximising your performance review scores.

MOVING FORWARD IN YOUR CAREER 

·         Maintaining continuous professional development 

·         Exploring the Virtual Assistant role 

·         The tech savvy PA

·         Using LinkedIn to develop your electronic personal brand

 

TARGET AUDIENCE

Executive and personal secretaries, Office Administrators, Personal Assistants, Senior Clerks, Senior Administrators, Anyone working with or supporting senior executives and Managers or any other individuals with the potential / preparing to become office managers/ executive Assistants.

 

Fees:  K3 500 Per delegate  (inclusive of teas, lunch & certificate)

EARLY BIRD OFFER

10 % Discount on bookings made 10 days before the event date.  

Enroll 3 participants and get the 4th at 50% Discount.

 

For bookings and clarification, contact: Phone- 0211 295486, 

0975 844051, 0962 845555; Email- This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Some of Our Clients

AEL_Mining.pngAccess_Bank.pngAfrican_Grey.pngAirtel.pngBank_ABC.pngCentum_Learning.pngCorpus.pngFRA.jpegInvestrust.pngLUSE.pngMillenium_Challenge_Account_Zm.pngMuvi.pngRadisson.pngSevenseas.pngSpar.pngTrueworths.pngZambezi_Airlines.jpeg