THE RECRUITER - DEPLOYMENT AND SUPPORT SPECIALIST

Contacts:   Tel: +260 211 295486 , Mobile: +2600966750071, +260 972444044 |  Email: info@ksm.co.zm   |  Payroll Enquiries: payroll@ksm.co.zm   |  Location  

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Job Information DEPLOYMENT AND SUPPORT SPECIALIST Company Information
Contact Name The Recruiter
Contact Email jobs@ksm.co.zm
Since 03-06-2011
Job Information
Job Type Full-Time
Duration
Salary Range Per Month
Department
Category Telecommunications
Sub Category
Shift Morning
Experience Summary 3
Posted 20-08-2019
Requirments
Minimum Education University
Degree Title Must have a Degree/Diploma IT/ Business
Minimum Experience 3 Year (on site hard- /software installation/training. )
Work Permit
Job Status
Job Status Receiving Applications
Start Publishing 20-08-2019
No of Jobs 1
Stop Publishing 30-08-2019
Location
[Lusaka,Zambia ]
Description

Our client was independently established in 2005 and is the number one service provider of sustainable Internet solutions to the developing world. Its solutions are specifically dressed to be resilient to the remote and harsh environments in which they are deployed, and simple for customers to use and support. As market leaders our client, now offers the most comprehensive range of internet facilities. As a proud Zambian company, our client is committed to playing a role in our country’s economic growth and therefore seeks to recruit a Deployment and Support Specialist.

Duties and Responsibilities

·         Develop engagements for new product developments and product upgrades.

·         Work with customers and project team to determine deployment requirements.

·         Evaluate existing deployment procedures and recommend improvements.

·         Assist in deployment risk assessment and mitigation activities.

·         Analyse deployment issues and provide effective resolutions.

·         Coordinate with management to develop deployment communication plan and deployment continuity plan.

·         Provide job trainings and cross trainings to team members on deployment approaches.

·         Understand clearly company’s deployment processes and standards.

·         Develop deployment documentations for customers and maintain training and learning materials for team.

·         Provide product implementation trainings to customers as needed.

·         Provide 24×7 customer support during deployment.

·         Schedule meetings and report deployment status to management on regular basis.

·         Provide post-deployment support to customers as needed.

·         The incumbent must have the ability to obtain and maintain a final Secret security clearance.

·         The incumbent may be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays.  Periodic travel may be required.

Agreement
Qualifications

Qualifications

·         Must have a Degree/Diploma IT/ Business with at least 3 years' on site hard- /software installation/training. Telecoms background will be an added advantage.

·         Ability to perform tasks with excellence.

·         Excellent team player, decision making and problem solving skills.

·         Must have the capacity to maximise progress within a larger corporate.

·         Ability to manage priorities within own workload.

·         Must be Focused, Hardworking and Reliable. 

·         Must have a good command of the English Language, both written and spoken.

Method of Application

If interested in the advertised position, send your recently updated CV together with a cover letter to the email address below before 30 August, 2019.We are an Equal Opportunity Employer (EoE), however; qualified women are encouraged to apply. Kindly take Note: While we value all applications, we can only respond to short listed and successful candidates.

Send your CV in MS word format to jobs@ksm.co.zm clearly stating in the email subject line the position you are applying for or Visit our website http://www.ksm.co.zm. Download our Recruitment App from Google Play store: THE RECRUITER KSM.

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