Employee Relations is a topical issue in the today’s industry, however not so easy a function to manage. Managing and engaging the Union has never been easy. Unveil the secret behind the Hot Stove Rule, how to match up with the union, their winning tactics and techniques. Employee Relations unlocks your way to the negotiation table. Learn how to win and drive Union Negotiations, improve your negotiation and engagement skills, learn how to build your confidence in handling employee and Union, and be ready for any eventuality. 


Strike action does not just happen; it is a sequence of a chain of reactions that leads to strike action. 


Gain a wider understanding of the New Labour laws and internationally accepted best practice in the management and handling of Employee Relations and proactively plan, predict and prevent a chain reaction.


COURSE OBJECTIVES:


• Participants will share experiences and situations on;
• Understanding Employee Engagement
• Understanding Stakeholders 
• Managing the Media 
• Effective Management of Negotiations 
• Unlocking a Deadlock
• Defining a Legal and an Illegal Strike 
• Strike Action 
• Strike Pre-emptive Action Plan
• Strike Vs Security and safety
• Handling post-strike 
• Taking Charge - Role of CEO / MD - Key Stake Holders in Strike Action
• Paradigm Shift in Union Management


WHO SHOULD ATTEND?


HR Directors, Employee / Industrial Relations Managers, Line Managers, HR Practitioners, Public Relations / Corporate Affairs Managers, anyone charged with the responsibility of managing people.


FEES: K3,500

Facilitators:

  • Legal Counsel James Kalokoni
  • Kelvin Sokuni 


BOOKINGS AND CLARIFICATION
Call: 0211 295486/ 0975 844051
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

DISCUSSION TOPIC: 2017 LABOUR LAWS OUTLOOK

Date: 25 January, 2017 | Time: 07.30am - 10.00am

Venue: Intercontinental Hotel, Lusaka

Following the enactment of the New Labour Laws in 2016, a number of issues and challenges have been identified. Implementing the new Labour Laws without the supporting Statutory Instruments to clarify a number of hanging or contradicting labour laws has proven to be a challenge for many if not all Employers. Now Employers must give a reason for terminating a contract, what about the issue of giving a notice?

What should the long awaited SI contain? How many subsequent short term contract renewals should the employer make before deeming it a permanent contract?

At this Business Breakfast, come and listen to the Minister of Labour as she engages you on these and many challenges faced by employers during the implementation of the 2015 - 2016 New Labour Laws.

The Minister will discuss among others;

1. Overview of 2016 Labour law changes

a.   Issues identified 

b.   The position of Employers

c.   The position of Employee unions

d.   The position of Government

 

2. 2017 Labour Laws outlook

a.   Expected and anticipated 2017 New Labour Laws Statutory Instruments (SI) 

b.   Anticipated Labour reforms

c.   Key concerns of the Government and Ministry on Unions and Employers

d.   The Road Map – Where to from here

 

WHO SHOULD ATTEND

CEO’s, Directors, Line managers, HR Practitioners, Business Owners Heads of Department, , Supervisors, Public and Private Sectors managers, Team Leaders, Union Leaders and any other interested individuals

COURSE FEES: K500.00 per participant

Early Bird Offer: 10% OFF if payment is made 14 days before the event. Enroll 4 participants and the 5th one PAYS 50% of the price. 

 

FACILITATORS: 

Hon. Joyce Nonde Simukoko - Minister of Labour and Social Security

Cecilia Mulindeti – Labour Commissioner

Kelvin Sokuni – CEO KSM Management Consultants

 

Make your booking now on: 

+260 975 051516 / +260 2 11 295486 / +260 962 845555. Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

16TH -17TH NOVEMBER, 2016  at  THE RETREAT, ROMA, LUSAKA

 

Managing employee productivity

Performance Management has now become more critical than ever before. The art of measuring and managing employee productivity has been reinforced by the new labour laws. Now employers are required to give reasons for terminating an employment contract.  Employers are required to follow due process before terminating an employee’s contract through performance. The dynamics and challenges of knowing when and how to motivate, reward employees, improve and sustain employee productivity levels now sit squarely with the employer.

Employers now have no choice but to implement a robust, tried and tested Performance management System (PMS).

At this 2 days workshop, participants will;

1. Learn how to draw up Employee Performance Contracts 

2. Understand the link between Strategic Goals and Performance Management

3. Appreciate the principles of: what gets measured - Gets Done

4. Understand how a Performance Balanced Scorecard tool works

5. Discover what Psychological Contract truly means –  the unwritten business rule 

6. Know that Everybody is watching - Getting a 3600 Multi Source Performance Feedback  

7. Know what Performance Coaching is and how it really works 

8. Learn how to manage an Effective Performance Review meeting

9. Learn how to deal with a difficult  Supervisor / Appraiser or difficult Employee / Appraisee

10. Learn how to manage Under-Performing subordinates as Supervisors / Employers

• Draw up an effective Performance Improvement Plan

• Learn how to manage Action Tracking – the art of following up performance targets 

• How to manage Performance Records

• Understand the Legal rights and Obligations of Employers on performance 

• Learn how to effectively manage the Performance Capability  Meetings

• Appreciate the Zambian Labour Laws Vs Performance management Process

• Learn how to Legally manage out under-performers

11. Learn how Performance Relates to Pay (PRP)  

12. Understand the role of Unions in Performance Management

13. Learn what the new Labour laws say about Performance of employees

 

FACILITATORS

This workshop will be facilitated by high profile individuals with rich managerial and leadership backgrounds ranging from leading top notch firms to being prominent figures in the Human Resource industry who have worked in both public and private sectors.

Kelvin M. Sokuni – KSM Group CEO

Martha Mumba – Managing Consultant

 

IN-HOUSE TRAINING

KSM specialises in implementing performance management systems in organisations. Should you require a tailor made In-house training programme, contact us. 

WHO SHOULD ATTEND

Line managers, Supervisors, Heads of Department, HR Practitioners, Business Owners, CEOs, Public and Private Sectors managers, Team Leaders, Union Leaders and / or any other individuals charged with the responsibility of managing employee performance.

FEES: K2,500 per participant (teas, lunch, material, certificates inclusive)

EARLY BIRD OFFER: 10 % Discount on bookings made 5 days before the event date. Enroll 3 participants and get the 4th at 50% Discount.

For bookings and clarification, contact: Phone- 0211 295486, 0975 844051, 0962 845555; Email- This email address is being protected from spambots. You need JavaScript enabled to view it.

Are you an HR Professional, an HR Graduate, an HR Job Seeker, Student or are you interested in people management? Are you an Employer looking to hire the best HR Talent or would you like to meet High flyers in Human Resource? Then you must attend the 2017 HR EXPO.

 

KSM Management Consultants in conjunction with Zambia Institute of Human Resource Management (ZIHRM) will be coordinating the 2017 Human Resource Management Careers Expo to be held on 27th January, 2017 at Mulungushi International Conference Centre from 14:00 hours to 17:00 hours.

 

The HR Expo will show case and promote the HR profession and provide a platform for organisations to spot and hire HR talent. The Expo will focus on  what it takes for one to get a job and build a career in Human Resource.

 

This is a platform where various participating organisations will highlight their current HR vacancies with a view of attracting, identifying and meeting HR talent. This Careers Expo brings on board HR gurus and HR Practitioners who will speak on various topics under the theme ‘Discovering and Enriching Your Career in HR’.

 

Entry  fee per delegate is K20.00 only. Limited seats available – book Now!!!

 

For Registration call us on +260 955985440 or + 260 211 295 486, or visit our offices on Plot # 5827, Lusemfwa Road, Kalundu, Lusaka.

 

You don’t want to miss this EXPO…!!

8TH SEPTEMBER, 2016  at  THE RETREAT, ROMA, LUSAKA

In today’s competitive business world, effective and impactful Selling and Business Presentation skills have become a key differentiating career skill.  Whether you are a corporate leader, politician, a salesman, an Administrator, a Personal Assistant, an accountant, or a banker – your ability to persuade others to accept your ideas will differentiate you from others and sets you apart.

During this intensive two-day program, participants will have the opportunity to put theory into practice by planning and delivering an effective sales presentation, complete with visual aids, based on customers in their key business line. At the end of the program, participants build personal confidence in approaching and delivering a solid presentation to whatever audience and will be equipped with the process and skills to create the type of sales presentations that grow sales, project personal and organizational effectiveness and win lasting customer commitment and support. 

WHY EFFECTIVE SALES AND BUSINESS PRESENTATIONS SKILLS:

  • Participants will gain greater understanding and acceptance of how to drive sales as a Brand Ambassador of your organisation
  • You will learn how to influence and move your Audiences through effective persuasion
  • Participants will create a niche for themselves and become more visible in your company/marketplace.
  • Personal touch always goes a long way- In today’s digital age, most people lose that touch with public speaking skills but you will personally be effective in your delivery going forward!

COURSE BENEFITS 

  • Learn powerful ways to prepare for a presentation
  • Supercharge your presentations with learnt delivery skills
  • Discover how to connect with your audience
  • Learn how to create interesting introductions to wow your audience
  • Learn effective self-coaching techniques to overcome stage fears and self-doubts
  • Discover the breakthroughs in eye contact, tonality and body movements
  • Learn strategies to help your audience remember your message
  • Learn how to use your visual aids effectively
  • Find out ways to overcome common pitfalls and why others succeed
  • Communicate - Create that CONNECTION with your audience needs
  • Confidence – start and end your presentation on a high note!

WHO SHOULD ATTEND

Sales Executives, sales managers, marketing officers, marketing managers, sales representatives, General Managers and any individuals involved in business development.

 

FEES: K1,500 per participant (teas, lunch, material, certificates inclusive)

EARLY BIRD OFFER: 10 % Discount on bookings made 5 days before the event date. Enroll 3 participants and get the 4th at 50% Discount.

 

Some of Our Clients

AEL_Mining.pngAccess_Bank.pngAfrican_Grey.pngAirtel.pngBank_ABC.pngCentum_Learning.pngCorpus.pngFRA.jpegInvestrust.pngLUSE.pngMillenium_Challenge_Account_Zm.pngMuvi.pngRadisson.pngSevenseas.pngSpar.pngTrueworths.pngZambezi_Airlines.jpeg