19 - 20 July, 2017  | Pamodzi Hotel, Lusaka

Performance Management has now become more critical than ever before. The art of measuring and managing employee productivity has been reinforced by the new labour laws. Now employers are required to give reasons for terminating an employment contract. Employers are required to follow due process before terminating an employee’s contract through performance. The dynamics and challenges of knowing when and how to motivate, reward employees, improve and sustain employee productivity levels now sit squarely with the employer.

Employers now have no choice but to implement a robust, tried and tested Performance management System (PMS).

At this 2 days workshop, participants will;

• Learn how to draw up Employee Performance Contracts 
• Understand the link between Strategic Goals and Performance Management
• Appreciate the principles of: what gets measured - Gets Done
• Understand how a Performance Balanced Scorecard tool works
• Discover what Psychological Contract truly means – the unwritten business rule Know that 
• Everybody is watching - Getting a 3600 Multi Source Performance Feedback 
• Know what Performance Coaching is and how it really works 
• Learn how to manage an Effective Performance Review meeting
• Learn how to deal with a difficult Supervisor / Appraiser or difficult Employee / Appraisee
• Learn how to manage Under-Performing subordinates as Supervisors / Employers
• Learn how Performance Relates to Pay (PRP) 
• Understand the role of Unions in Performance Management
• Learn what the new Labour laws say about Performance of employees

WHO SHOULD ATTEND

Line managers, Supervisors, Heads of Department, HR Practitioners, Business Owners, CEOs, Public and Private Sectors managers, Team Leaders, Union Leaders and / or any other individuals charged with the responsibility of managing employee performance.

FEES: K3,500 Per delegate (inclusive of teas, lunch & certificate)

EARLY BIRD OFFER: Get 10 % Discount on bookings made 10 work days before the event date. Enroll 3 participants and get the 4th at 50% Discount.

For more information, bookings and clarification, contact: Phone- 0211 295486; 
Email- This email address is being protected from spambots. You need JavaScript enabled to view it.

16 - 17 May, 2017 | Pamodzi Hotel, Lusaka

This workshop will give you hands-on experience to understand the new key legislation and review your organization’s Disciplinary and Grievance procedures to comply with the Zambian Labour Laws and best practice, and how to manage and resolve employee performance issues.

The new labour laws are here but very few people really understand them and even comprehend there implication to the business. Understanding the impact of the new labour laws to your business is critical as these new labour laws are a game changer in the way we deal with contracts of employment and how we manage our staff. The impact of the new laws on the employment contracts and how to manage them is enormous and can’t just be ignored. If you cannot terminate an employee’s contract without giving a reason what are the alternative ways available? This has further complicated the way manage discipline at a work place.

WORKSHOP OVERVIEW:

Participants will learn and perfectly interpret the following:

• Understand what has changed in the Labour Laws
• Understand the correct interpretation and application of the new labour Act
• Understand how to amend the contracts of employment to align with the new labour laws.
• Understand the impact of new labour laws to the employer and the steps to take to align with the labour laws
• Develop and implement an effective disciplinary and Grievance - Code that is fully compliant with Zambian Labour Laws and responds robustly to business needs
• Manage employee absence and unpaid leave; and Confront and manage poor performance
• Conduct effective disciplinary meetings and accurately document proceedings and outcomes,
• Avoid being sued for Discrimination, Constructive Dismissal or Wrongful Dismissal
• Answer the question, Should the defendant be allowed to record and have a copy of the minutes of the Disciplinary Hearing proceedings?
• Understand how you can legally terminate a contract of employment for non per forming employees
• Understanding the new definitions of who a casual, temporary, seasonal, fixed term and permanent employee is.
• Understand how you can employ these categories of employees without falling into troubles with the law.
• Participants will have a practical approach on how to deal with various terminations.

WHO SHOULD ATTEND?

CEOs, Directors, Line Managers, Non HR-Managers, Supervisors at all levels, HR Professionals, Heads of Departments, Senior and Middle Managers, Team Leaders, Administrative Staff, Union Leaders/ Representatives and/or any other Individual involved in handling and maintaining discipline at a place of work.

Fees: K3, 500 Per delegate (inclusive of teas, lunch & certificate)

EARLY BIRD OFFER

• 10 % Discount on bookings made 10 work days before the event date.

• Enroll 3 participants and get the 4th at 50% Discount.

For bookings and clarification, contact: Phone- 0211 295486,

0975 844051, 0962 845555; Email- This email address is being protected from spambots. You need JavaScript enabled to view it.

Theme: Focus on Debt Management

22 June, 2017 | Government Complex, Lusaka

KSM GROUP is delighted to host a Breakfast with the Minster of Finance centred on the 2017 Outlook on Debt Management a focus on how Zambians handle debt locally and internationally.

The Breakfast is a one-morning forum during which delegates will discuss key topics concerning Effective Management of Debt in Zambia. The forum will focus on the levels of debt in Zambia, the impact of Debt on the organisation’s bottom-line and the Debt Outlook for 2017. For participants, this is the platform to network with like minded professionals as well as other industry leaders and debt management experts in order to craft strategies for effective debt management.

The 2017 Meet the Minister of Finance Breakfast whose theme is FOCUS ON DEBT MANAGEMENT is aimed at addressing the following, among others:

1. Overview of the country’s economic performance so far and the 2017 Economic Outlook

2. Highlight the successes scored by ZRA in successfully collecting taxes in the country

3. Overview of government debt in 2017 generally - local and internationally

4. Challenges faced in management of debt in the country

5. What the government is doing in managing and reducing debt going forward

6. The expected attitude and behavior change of citizens on debt repayment

7. Focus on Exchange Rates and Interests rates direction and their impact on the economy

KEY THEMES

- Overview of Debt Management in Zambia

- The Big Problem in payment of debt in Zambia

- Best Practice Debt Management Strategies for Corporates

- 2017 Debt management Strategy / Solutions

BENEFITS OF ATTENDING

• Learn topical challenges faced by Corporates in managing debt

• Learn what government is doing in helping to manage debt

• Meet and network with the Minister of Finance and other impactful and Influential industry leaders

• Have a fresh perspective on debt management and trends

• Expectations on 2017 Zambia Debt management portfolio.

WHO SHOULD ATTEND

Company Owners, Shareholders, CEO’s, Directors, Line managers, Chief Finance Officers, Business Owners Heads of Department, , Supervisors, Public and Private Sectors managers, Team Leaders, and any other interested individuals.

FEES:

• FEES: K750 per participant

Tel: 0211 295486, 0973100395 | Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

19- 21 JUNE, 2017 | INTERCONTINENTAL HOTEL, LUSAKA

ARE YOU AN EFFECTIVE FACILITATOR?

What are your Presentation and Facilitation Skills? Do you capture the attention of your audience? Can you design and develop a Training Course line? Are you familiar with training aides? If these are the question you are struggling to answer then the Train-The -Trainer Workshop is for you to attend.

ENHANCE YOUR TRAINING SKILLS

The KSM Training-The-Trainers workshop gives trainers and would be Trainers the Confidence, necessary basic skills and knowledge needed as a foundation for delivering effective training in an office set-up or at a large gathering, conference or seminar. Be an effective and captivate Presenter and learn the unique skills of delivering materials to the satisfaction of your audience. Build your Confidence Levels and learn to stand in front of your audience with ease. Be a training specialist in skills and subject-matter delivery and learn how to identify Training Needs, Conduct Training Design, Training Facilitation and Training Evaluation.

This is a two-day workshop whose objectives are as follows;

COURSE OBJECTIVES

• Understand the methodologies used to identify Training Needs
• Identify the Various training methodologies used
• Explain the elements and stages involved in managing the Adult- learning process.
• Understand how to prepare for a training programme
• Learn how to choose and identify your Audience
• Learn how to stand in front of many people and deliver with training with ease
• Learn how and when to use the different and various learning audio-Visio tools
• Learn how and when to conduct a needs analysis and target learning interventions effectively. And many more.

COURSE CONTENT

• Identifying and conducting a Training Needs Analysis
• An introduction to a Performance based Training Needs Analysis
• How to develop an effective Training Plan and Training Budget.
• Developing and crafting a Training Calendar
• Developing Training Calendar
• Presentation and Facilitation skills
• How to use training Visual-Aids
• Introduction to Adult Learning
• Building confidence and Facilitating with Energy
• A framework for designing and evaluating training programmes
• Guidance in writing the objectives and creating a measurable training assessment process.
• Practice in delivering and facilitation of an exciting training session.
• Continuous improvement training programming – training that changes behavior
• Budgeting and costing of different training needs in the organisation
• Holding Trainees accountable for their training – Action Training

WHO IS TO ATTEND

HR Practitioners, Training and Development Personnel, Training Managers, Line Managers, Individuals interested in facilitation and all those that would like to enhance their training and facilitation skills.

FEES: K3,500 Per delegate (inclusive of teas, lunch & certificate)

EARLY BIRD OFFER: Get 10 % Discount on bookings made 10 work days before the event date. Enroll 3

participants and get the 4th at 50% Discount.

For bookings and clarification, contact: Phone- 0211 295486 ; Email- This email address is being protected from spambots. You need JavaScript enabled to view it.