REGULATORY INSPECTION AND ENFORCEMENT WORKSHOP

9 -10 May, 2019 at Hilton Hotel, LUSAKA, ZAMBIA.

Effective Inspection and Enforcement are imperative ingredients for all Regulatory and Enforcement Institutions. In order to ensure compliance to existing governance structures, Regulatory Inspection and Compliance has become the number one business driver for every industry in this competitive economy.

Are you in a Regulatory and Enforcement institution, or are you required to comply with any regulation? Then this is your training.

Course Objectives:

This course is designed to provide participants with an understanding of the key roles and responsibilities and other parameters for effective regulatory compliance, identify successful approaches to enforcement and compliance, whilst responding to concerns of the regulated and dealing with the challenges faced with enforcement. Attendees will be availed with comprehensive Enforcement and Compliance techniques and other set of tools for effective inspection, regulation, enforcement and compliance.

The training will focus on:

·        Basics of compliance laws and regulation governing the Regulatory Industry with a look at international regulatory standards

·        Understanding the components of regulated areas, the products and other services

·        Appreciation of how the inspection and enforcement must be done in organizations

·        Identify the required personnel, qualifications and training needs for Inspectors and Enforcement Officers

·        Discovering the analytical methods and tools of verification and validation

·        Discover techniques for effective Inspection, reporting and how to maintain compliance levels / standards.

·        Understand the various National Inspection and Enforcement Standards in relation to effective Inspection and Enforcement of related laws

·        Learn how to enhance the monitoring and assessment of data with greater focus on inspection

·        Acquire skills on how to effectively conduct inspections in service, manufacturing, mining, financial, trading, energy, health, transport, insurance and pension, communication and labour industries.

·        Learn how to conduct effective investigations on regulatory compliance

·        Appreciate the impact and consequences for failure to comply with and / or enforce regulatory laws and standards

·        Understand the various Zambian laws and regulatory framework for various industries

·        Understand and appreciate what is being regulated in various industries

·        Identify various analytical and reporting formats and techniques.

WHO SHOULD ATTEND ­

Inspectors, Enforcement and Regulatory Directors, Managers, Officers Supervisors, Auditors, Risk and Compliance Managers and those responsible for ensuring Compliance, inspections and enforcement operations for Service, Manufacturing, Mining, Financial, Banking, Trading, Energy, Health, Transport, Insurance & Pension, Communication and Labour Industries.

 

FEES: K3,500

For reservations, inquiries and /or requests for Course Content, kindly contact :

0211295486/ 0975 844051/ 0950339994  or

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

SMART BOSS – MANAGERS’ MASTERCLASS

15TH – 16TH MAY 2019 

(AFTER 5 -17:30 HRS TO 19:30 HRS)

NEELKANTH SAROVAR PREMIERE HOTEL, MANDAHILL, LUSAKA

SPECIAL OFFER: Attendees will undergo a FREE latest world-class MANAGEMENT PSYCHOMENTRIC TESTS and obtain REVIEWED PERSONALISED REPORT

_____________________

SO THEY CALL YOU A MANAGER? Being a SMART BOSS means putting yourself into a position where you use the available resources to your advantage, ensuring high productivity and efficiency. A SMART BOSS is a leader and a manager who does not only resolve problems, but gets things done; is involved in the formulation of Strategy and its implementation. He is Emotionally Intelligent, a Performance Driver, a mover and a shaker.

The SMART BOSS MASTERCLASS is a TWO (2) DAYS (evening) AFTER-FIVE gathering of likeminded managers and individuals who would like to better their managerial skills and navigate their way to the top.

OBJECTIVES

By attending the SMART BOSS MASTERCLASS, YOU will:

 

  • Forecast the future and develop adaptive and instantly applicable strategies to your current role.
  • Know how to THINK LIKE A CEO
  • Know what makes you a BOSS or MANAGER
  • Know how to use Emotional Intelligence to manage people
  • Differentiate a LEADER from a MANAGER
  • Know the art of managing time and work assignments effectively
  • Learn some managerial manners and etiquette
  • Enhance your skills in managing People and how to effectively drive Performance for results

·         Know and understand strategic issues and consequences of your actions

·         KNOW HOW TO MANAGE YOUR BOSS

·         Know your Personality Type

  • Learn how to SET GOALS and conduct accurate one-on-one assessments
  • Know how to handle difficult performance appraisal situations
  • Understand how to be an effective Communicator
  • Learn how to evoke the spirit of oneness and team building
  • Face and manage tense situations and how to resolve conflicts
  • Be a resilient and realistic manager – learn and build the art of persistence
  • Become an effective coach and mentor

 

 WHY YOU SHOULD ATTEND

·         THE SMART BOSS MASTERCLASS provides powerful insight and understanding of the skills and competences you possess

·         Learn the art of managing people, resources and getting results

·         Knowing how to adopt the right kind of management model style – be a CONTINGENT MANAGER.

·         Learn how to stimulate and use your passion and gain value for

 

WHO SHOULD ATTEND

Heads of Department, Line Managers, Supervisors, HR Practitioners, Business Owners, Public and Private Sectors managers, Team Leaders, all those in aspiring to be managers or in management positions at a more strategic level. Anyone interested in leadership.

FEES: K2000

 

For reservations, inquiries and /or requests for Course Content, kindly contact :

0211295486/ 0975 844051/ 0950339994  or

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

EFFECTIVE PRESENTATION AND REPORT WRITING SKILLS

17 TO 18 APRIL 2019, CRESTA-GOLF VIEW HOTEL, LUSAKA. 

Effective communication, reporting and presentation skills are imperative ingredients for every role amidst the daily demands of our roles. If your role is to promote your products or services, persuade and compel others, speak to audiences, motivate and inspire others, then YOU must attend this workshop.

 

COURSE OBJECTIVES

Participants will learn how to;

·         confidently stand in front of an audience and make a powerful presentation

·          deal with stage freight, anxiety and personally connect with your audience

·          motivate and capture the attention of your audience

·          stick to your material and presentation lines

·          use your body language to send the right message

·          tell when your audience is not following and recapture their attention

·          effectively use audio-visio aids in making an effective presentation and graphics in reporting

·          use stories, jokes and example to explain complex issues 

·         develop and design effective reports and unlock the different styles of reporting

 

WHO SHOULD ATTEND                                                                      

Managers, Administrative Offices, Supervisors, Personal Assistants, Secretaries, Researchers, Sales and marketing staff, departmental heads and anyone who is responsible for preparing reports and from time to time speaks an audience, do presentations and anyone wishing to improve on delivering formal presentations and reports.

 

Fees : K3,500 (Inclusive of tax, teas, lunch and course materials and certificates. Excludes accommodation, dinner, transport)

For reservations, inquiries and /or requests for Course Content, kindly contact : 

0211295486/ 0975 844051/ 0950339994  or Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Why Should you attend?

At work, we are often required to present our ideas, solutions and / or services to colleagues or Clients. Delivering Client sales pitch, making presentations to senior managers or contributing to formal meetings can all be a daunting experience even when you think you are very confident in your material and presentation.

EFFECTIVE MANAGEMENT OF REDUNDANCY, RETRENCHMENTS AND RETIREMENTS WORKSHOP

2 -3 MAY, 2019 - HILTON HOTEL, LUSAKA. 

Every company is faced with a Redundancy / Retrenchment situation at any time. On one hand, Redundancy, Retirement and Retrenchment may be said to be necessary for running a successful organization but on the other hand may impact and lead to losing the most qualified and experienced employees.

COURSE OBJECTIVES

Participants will;

·         Understand the legislation governing Redundancy, Retrenchments and Retirements

·         Understand the legal procedures and steps an organization should take when going through a Redundancy/ Retrenchment procedure

·         Learn how to avoid being sued for Constructive Dismissal, wrongful termination or unfair termination

·         Recognise and identify when redundancy and retrenchment are necessary in the organisation

·         Learn how to practically safeguard the interest of both the organization and the affected employees before, during and after the process.

·         Discover how to ensure remaining employees become productive throughout the whole process and reduce the negative impact of redundancy whilst keeping them motivated and secure.

·         Learn how to work-out payroll calculations and computations as full and taxation on final payment for exiting staff

·         Appreciate how to conduct future search training for exiting staff in order to make them survive the after impact and continue leading productive life styles

·         Understand how to deal with vacated positions using your Succession Planning Process

WHY YOU SHOULD ATTEND

·         The effective management of redundancy, retirement and retrenchment workshop provides legal and practical knowledge for your organisation

·         Helps ensure remaining employee productivity throughout the whole process

·         Helps you to anticipate and plan for various stages of the redundancy, retirement or retrenchment process

·         Helps you to be firmly grounded and confident when handling the Redundancy procedure

·         Acquire knowledge on how to calculate, compute and prepare payroll statements for exiting staff

·         Learn how to manage stakeholders in a redundancy situation

 

 WHO IS TO ATTEND

Directors, Decision Makers, HR Practitioners, Line managers, Supervisors, Executives, Trade union leaders, Administrators, Union representatives, Labor Consultants, Operation Managers and all those who may be involved in managing and administering redundancy process.

Fees: K4500 (Inclusive of tax, teas, lunch and course materials and certificates. Excludes accommodation, dinner, transport.)

For reservations, inquiries and /or requests for Course Content, kindly contact : 

0211295486/ 0975 844051/ 0950339994  or Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

EFFECTIVE NEGOTIATION AND DISPUTE RESOLUTION

 

Date: 3 - 4 April, 2019

Venue: Fringila Lodge, Chisamba

 

Successful negotiations, confrontation and conflict resolution requires knowledge, skill, tenacity and good preparedness. Disputes arise any time and parties must be ready all the time.

COURSE OBJECTIVES

Participants will

          Learn how to effectively engage in negotiations between Unions and management

          Understand the process of negotiations and conflict resolutions

          Understand the Industrial Relations Act and international labour relations approaches

          Understand how to manage a strike action before, during and after it happens

          Learn the steps involved in engaging a Mediator, Reconciliator and Arbitrator

          Understand the Legal framework on collective bargaining and conflict resolution in     Zambia

          Know key highlights of the labour laws and key labour practices to use  

 

WHO IS TO ATTEND

HR Practitioners, Line managers, Supervisors, Executives, Trade unions leaders and members, All HRs staff, Union representatives, Labour Consultants and managers and directors of arganisations and those engaged in collective bargaining and union engagement.

Fees

K4500 inclusive of tax, teas, lunch and course materials and certificates.

Excludes accommodation, dinner, transport.

Early Bird payment: Payment made three (3) days before the training date will enjoy 10% discount.

Send Five (5) Participants and enjoy 20% on the 5th participant.

For reservations, inquiries and /or requests for Course Content, kindly contact +260211295486 / 0975844051 / 0950339994 or E-mail This email address is being protected from spambots. You need JavaScript enabled to view it.

Some of Our Clients

AEL_Mining.pngAccess_Bank.pngAfrican_Grey.pngAirtel.pngBank_ABC.pngCentum_Learning.pngCorpus.pngFRA.jpegInvestrust.pngLUSE.pngMillenium_Challenge_Account_Zm.pngMuvi.pngRadisson.pngSevenseas.pngSpar.pngTrueworths.pngZambezi_Airlines.jpeg